Shipments and returns
DELIVERY
DELIVERY
In mainland France
Delivery is free for orders over 200euros, in France, to your home or to a relay point (3 to 5 working days).
If you live in Paris, you can also pick up your order by appointment at the showroom! To arrange an appointment, please write to us at contact@barje-paris.fr
International
Home delivery by Colissimo or Mondial Relay if your country is eligible. For all special requests, please write to contact@barje-paris.fr
RETURN
To make a request, please write to the following address: contact@barje-paris.fr
Returns are at the customer's expense and risk, by the carrier of their choice (except Mondial Relay). Returns can be made to the showroom or by post within 14 days. Products must be in their original condition (unworn). Once the return has been received, the refund/exchange will be made within 14 days.
REFUNDS
Once we have received your return, we will refund you within 15 days.
RETOUCHE
Before making a return/exchange request, are you sure that your piece wouldn't fall perfectly on your dream body after a professional alteration?
Barje will cover up to €18 of these costs to fit your new collector's item to your measurements, click on this link.
For current collections, we offer a €18 refund, and for previous collections, a €18 voucher.
Please note that a retouched part cannot be returned.
RETURN
To request a return/exchange please click on this link.
Requests for returns or exchanges must be made within 14 days of receipt of your order.
Please note that shipping costs will be charged to you if you wish to request a return, and will be deducted from your refund. Once your return has been received, please allow 4 to 5 days for processing and validation. Once validated by our team, you will receive your refund within 14 working days.
Please note that shipping is free if you wish to request an exchange . Once your return has been received, please allow 4 to 5 days for processing and validation. Once validated by our team, your exchange will be shipped as soon as possible via Colissimo to the address indicated on your exchange request.
Products must be returned in their original condition, new, unworn and undamaged, suitable for resale.
In the event of non-compliance with these conditions, no return will be eligible for a refund or credit note.
Clothing, products and/or accessories that are damaged or incomplete (missing labels, soiled, with traces of foundation or odor, torn, holes, etc.) will not be reimbursed.
Any return made differently will not be taken into account.