Shipping & Returns
DELIVERY
In mainland France
Delivery is free in France for orders over €200, to your home or to a relay point (3 to 5 working days).
International
Home delivery by Colissimo, Mondial Relay, Chronopost or DHL.
If you have any special requests, or if your country of residence is not yet listed, please write to us at contact@barje-paris.fr, and we'll do our best to send you your order :)!
Delivery via Mondial Relay
Please note that the customer will take full responsibility for any parcel not collected from the chosen relay point within the specified time (within 8 days).
If the parcel is not collected and is returned to the sender, any disruption to its delivery will be charged to the customer.
We recommend that you collect the parcel and request a return if you are not satisfied with your order.
RETURN
To request a return/exchange please click on this link.
Requests for returns or exchanges must be made within 14 days of receipt of your order.
Please note that shipping costs will be charged to you if you wish to request a return. Once your return has been received, please allow 4 to 5 days for processing and validation. Once validated by our team, you will receive your refund within 14 working days.
Please note that shipping is free if you wish to request an exchange . Once your return has been received, please allow 4 to 5 days for processing and validation. Once validated by our team, your exchange will be shipped as soon as possible via Colissimo to the address indicated on your exchange request.
Products must be returned in their original condition, new, unworn and undamaged, suitable for resale.
In the event of non-compliance with these conditions, no return will be eligible for a refund or credit note.
Clothing, products and/or accessories that are damaged or incomplete (missing labels, soiled, with traces of foundation or odor, torn, holes, etc.) will not be reimbursed.
Once the return has been received and validated, reimbursement is made within 14 working days.
Any return made differently will not be taken into account.